How do I cancel my membership?

You enrolled via barredefinition.com: 

You can cancel your Barre Definition membership at any time which will cancel future payments, but we will be sad to see you go.

When cancelling your Barre Definition membership, the following applies:

• We require cancelling at least 24 hours prior to your next payment date for cancellations to successfully process in time

• Cancelling your subscription will not provide refunds, nor pro-rate remaining subscriptions

• After cancelling your subscription, you will be able to continue using your Barre Definition membership for the entire course of the remaining billing cycle you have paid for

• To reactivate your subscription after it expires, you can log back into your iOS or Android app, or visit our website here

For new memberships purchased after September 2025:

Please note that deleting your account or the app does not cancel your subscription. To cancel your subscription, simply follow the steps mentioned below:

1. Sign into your Barre Definition account at barredefinition.com

2. Click on your profile icon

3. Click on 'Manage My Subscription'

4. You can choose to Update Subscription or Cancel Subscription

For memberships purchased and/or renewed prior to September 2025:

1. Please complete the form available here You can also manage your subscription here

Please note: You must complete all steps of this form to confirm your cancellation.

You enrolled via barredefinition.com, using PayPal: 

1. Sign into your PayPal account

2. Select "Menu" (the 3 lines to the left)

3. Scroll down to "Manage Autopay" 

4. There you will see your subscriptions and you can manage your subscription there.

5. Click here for step-by-step instructions for cancelling via Paypal 

Apple (In-App Subscription Purchases)

1. Open your "Settings" in your iPhone

2. Tap your {NAME} where it says "Apple ID, iCloud+, Media & Purchases"

3. Then tap on "Subscriptions"

4. Choose "Barre Definition" as the subscription that you want to manage

5. Tap "Cancel Subscription". Once you have cancelled, your subscription will stop at the end of the current billing cycle

Please note:If you don’t see an option to cancel a particular subscription, then it has already been cancelled and won't renew. If the subscription recently expired, you should see an expiration date. If you recently cancelled the subscription, you should see the date until which you'll have access to the subscription. More details can be found in this Apple Support article.

If you don't see a subscription in your Apple Subscriptions and are still being charged, make sure that you are signed in with the correct Apple ID. If not, you might have subscribed directly from our website, and not through Apple. In this case, please cancel accordingly using the information provided on this page.

Google Play

Cancel within the Google Play Store

1. Open the Google Play Store app

2. Using the left-hand menu, choose 'Subscriptions'

3. Select 'Barre Definition'

4. Scroll to the bottom and tap 'Cancel Subscription'

5. Complete the cancellation survey and tap 'Continue'

6. To finalize, tap 'Cancel Subscription'
   

Please note: If you have switched devices and no longer have access to your initial payment method (Apple ID or Google Play), you must follow the steps in the respective article below to finalize your cancellation. 

Apple:
https://support.apple.com/en-au/HT211011
Google:
https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DDesktop&oco=1

If you are experiencing issues or would like to discuss your subscription further, please reach out by leaving us a message on the Contact Us widget!